FAQs

Do you offer free shipping?

• Yes, shipping is free across Pakistan.

How long does delivery take?

• Deliveries typically take 2 to 5 working days.

• In some cases, delays may occur due to weather conditions or accessibility of certain areas.

Can I cancel my order?

• Orders can be cancelled before they are shipped.

• Once dispatched, cancellations will not be possible.

What is your return and exchange policy?

• Returns and exchanges are handled on a case-by-case basis.

• You must contact us within 24 hours of receiving your order to be eligible.

What if I receive a damaged item?

• Please share clear pictures or videos of the damaged item within 24 hours of delivery.

• This is required for us to process any return or exchange.

Do you offer refunds?

• Refunds are only applicable in approved cases.

• Refunds will not be issued for change of mind.

How do I choose the correct size?

• Please carefully review the size details provided before placing your order.

Anything I should check before ordering?

• We recommend reading all product details carefully before confirming your purchase.

What payment methods do you accept?

• We offer Cash on Delivery (COD) as well as Credit Card payments.